- what to expect - indoor vs outdoor use - tips - repair -
Wood is a natural and unpredictable medium, and with it comes an interesting life for each of our hand-carved pieces. As wood ages and the moisture leaves, there is expected movement and cracking (sometimes up to an inch). This only adds to the character of the piece. However, we do have some tips and tricks on how to care for your new Beck & Cap item:
WHAT TO EXPECT
Due to the standard sizes of our pieces, they will be affected by the climate of where you live - humidity and heat, or the lack there of; this will happen no matter how long we have had the wood drying before it is carved. As a result, cracking (sometimes up to an inch) and crazing (a network of fine cracks on the surface) is to be expected over time. The structural integrity of your piece will not be affected.
When placing your furniture or décor piece inside your space keep in mind that you keep them a fair distance from heat registers, vents or fireplaces. The high and excessive heat will dry them out faster and cause cracking and changing at an unnatural rate.
Wood can retain its natural moisture for years, so we recommend putting felt feet, or something similar, underneath each piece in order to keep the moisture expelling from the wood off of your floors/rugs. The felt feet will also help you easily move the piece.
Another thing to note is that direct heat/cold and moisture from a beverage may affect your piece, we encourage the use of a trivet or coaster.
When placing your furniture or décor pieces outside, please know that they are more susceptible to damage and increased aging because of the excess moisture and UV rays. We seal all of our pieces with spar urethane, but that will not entirely protect your piece from the natural elements.
We recommend slightly elevating each piece in order to keep consistent airflow underneath. This will also reduce contact with excess moisture from the ground. If you live in an area with heavy rains or snow, we recommend bringing your pieces inside during those seasons.
Resealing your piece(s) once a year with spar urethane is highly recommended. This is especially for pieces used outdoors, but is also helpful for your indoor pieces.
Due to the custom and unique nature of our work, we do not accept returns based on appearance or cracking, unless the item is broken or loose.
If your piece does develop a crack that concerns you, we will be more than happy to discuss possible options and offer basic repairs for no extra charge. This does not include shipping, so you will need to bring/ship your piece to our shop in Kalispell, Montana. If traveling here with your piece isn't an option, we can absolutely talk you through the process at home.
Please contact us if you have any questions at all! You can send us an email at firstname.lastname@example.org